[PDF] Culture Matters: Decision-Making in Global Virtual Teams

ISBN: 1482240165

Category: Tutorial

Posted on 2018-01-16, by luongquocchinh.


Author: Norhayati Zakaria | Publisher: CRC Press | Category: Management | Language: English | Page: 252 | ISBN: 1482240165 | ISBN13: 9781482240160 |

Description: Global virtual teams (GVTs) have evolved as a common work structure in multinational corporations due to their efficiency and cost-effectiveness. The cultural differences can produce great benefits in terms of perspective, creativity, and innovation, but can also exacerbate interpersonal tensions, miscommunications, and clashing decision-making behaviors. This book outlines cultural competencies specific to GVTs and sheds light on management strategies for creating an optimal inter-cultural GVT environment. It covers theory, decision making strategies, and activities for cultural competence and problem resolution, all told through vignettes and lessons-learned.

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