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There is a need for a standard reference for instructional design professionals. Sponsored by ISPI, Volume One of the Handbook of Training and Improving Performance presentsmulti-disciplinary knowledge, standard principles, and evidence-based best practices for designing instruction delivering training. It offers a comprehensive review of topics such as: Interventions at the Worker Level; Interventions at the Work Team Level; Interventions at the Workplace and Organizational Level; Implementation Interventions; Project Management; Measuring the Success of Implementation; Managing Implementation. The book features international cases.Content: Chapter 1 HPT Models: An Overview of the Major Models in the Field (pages 5-26): Frank S. Wilmoth, Christine Prigmore and Dr. Marty BrayChapter 2 Linking Practice and Theory (pages 27-50): Seung Youn Chyung and Shelley A. BergChapter 3 The Performance Pyramid (pages 51-79): John WedmanChapter 4 Future Search (pages 91-114): Marvin Weisbord and Sandra JanoffChapter 5 SWOT Analysis (pages 115-140): Dr. Doug LeighChapter 6 Appreciative Inquiry (pages 141-165): Marvin Faure, Jennifer Rosenzweig and Darlene Van TiemChapter 7 Organizational Restructuring (pages 177-195): Sally Lollie and Hillary LeighChapter 8 Realistic Job Previews (pages 203-220): Jim BreaughChapter 9 360?Degree Feedback (pages 221-250): Dr. Eugene Kutcher, Dr. John Donovan and Dr. Steven J. LorenzetChapter 10 Performance Measurement and Management Systems (pages 251-274): Ingrid Guerra?LopezChapter 11 Achieving Improved Performance Through Managerial Coaching (pages 275-298): Andrea D. Ellinger, Alexander E. Ellinger, Robert G. Hamlin and Rona S. BeattieChapter 12 Performance Management Systems (pages 299-318): Dr. David G. GliddonChapter 13 Electronic Performance Support Systems (pages 325-343): Frank NguyenChapter 14 Performance Aids (pages 344-365): Dr. Miki LaneChapter 15 Knowledge Management (pages 366-391): Dr. Debra Haney and James T. DriggersChapter 16 The Change Readiness Rubric (pages 392-417): Bea Griffith?Cooper and Karyl KingChapter 17 Process Improvement (pages 418-437): Marcey Uday?Riley and Ingrid Guerra?LopezChapter 18 Incentive Systems (pages 445-464): Dr. Steven J. CondlyChapter 19 Rewards, Positive Reinforcement, and Incentive Systems (pages 465-481): Jessica Jean FrumkinChapter 20 Employee and Executive Compensation (pages 482-506): Tahir M. NisarChapter 21 Motivational Communication (pages 515-535): Lya VisserChapter 22 Career Mentoring (pages 536-554): Dr. Christine D. HegstadChapter 23 Job Crafting (pages 555-568): Dr. Michelle FrenchChapter 24 e?Learning (pages 577-597): Ryan WatkinsChapter 25 Cross?Disciplinary Team Learning (pages 598-612): Scott P. SchafferChapter 26 Mentoring (pages 613-645): Stella Louise CowanChapter 27 Executive Leadership Coaching (pages 646-671): Daniel WhiteChapter 28 Outsourcing (pages 681-696): Dr. Judith A. HaleChapter 29 Succession Planning and Management (pages 697-716): Hillary LeighChapter 30 Organizational Culture (pages 725-744): Dr. Anthony MarkerChapter 31 Diversity and Cultural Competence (pages 745-761): Dr. Tyrone A. HolmesChapter 32 Needs Assessment (pages 771-791): James W. Altschuld and Traci L. LepickiChapter 33 Data Collection (pages 792-816): Dr. Anne F. MarrelliChapter 34 Return on Investment (pages 823-846): Patti P. Phillips and Jack J. Phillips

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