[request_ebook] winning people over :14 days to power and confidence

Description

Kaplan (The Manager's Complete Guide to Speech Writing, 1988) lays out a thorough two-week plan to help us "untrain ourselves" in failure while teaching us the keys to success. Drawing from 25 years spent testing, observing, and interviewing, Kaplan delineates the four major causes of failure in business and life: arrogance, political game-playing, aggression, and unmanaged anger. No matter the particular focus of a chapter, these causes are the central concern. Pragmatic tips and advice are given for identifying each in a given situation and ameliorating if not actually solving them. Kaplan intelligently tackles universal topics such as the importance of teamwork, listening to employees and colleagues, how body language reflects attitudes, ways to deal with difficult people, and maneuvering yourself into win-win situations. The perceptive exercises and self-tests, plus the overall lack of jargon, make this a no-nonsense and immediately useful book. Brian McCombie

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